❓ Frequently Asked Questions

• When will my order ship?

All orders are shipped from the USA within 2–3 business days.
How long does delivery take?
U.S. orders: 3–5 business days (faster with expedited shipping).
International orders: usually 7–10 business days, depending on the shipping method.

• Will I receive tracking?

Yes, every order includes tracking information for your convenience.

• Do you ship internationally?

Yes! 🌍 We proudly ship worldwide.

• What is your return policy?

If you’re not satisfied, please contact us within 5 business days of receiving your order. We’ll help with a replacement or refund.

• How do I contact customer care?

Email us at 📧 info@crystalglare.com. Our team typically responds within 24–48 hours.

• Important Disclaimer

Crystal Glare products are safe when used as directed. However, we are not liable for any damages caused by misuse, improper application, or use outside the recommended directions. Please follow all instructions carefully to protect both your crystals and your safety.

⚠️ Important Notice
Crystal Glare Cleanse and Polish are not recommended for rare specimens, soft-surfaced crystals, or stones with extensive druzy formations. Due to their porous or delicate nature, these types of crystals may become damaged by saturation. Crystal Glare gives the best results on hard-surfaced crystals and carvings. Please test on a small area first and use with care.

Crystal Glare – Facts & Info (FAQ)
1. Is Crystal Glare safe for all types of crystals?
Yes! Both the Cleanse and Polish sprays are formulated to be safe and gentle on a wide range of crystals, including delicate stones. Always test on a small area first if you have a very soft or porous crystal.
2. Does the Cleanse spray contain harsh chemicals?
No. Crystal Glare Cleanse is made with safe, gentle ingredients (water, sodium benzoate, polysorbate 20, light eucalyptus parfum). It won’t damage your crystals, and the eucalyptus scent leaves them feeling refreshed.
3. Will the Polish leave a greasy or oily residue?
Not at all! The Crystal Glare Polish is water-free and non-greasy. Instead, it conditions the pores of your stones and brings them to life with a lasting shine.
4. How should I use the sprays?

• Put on the included cotton gloves to avoid leaving fingerprints.

• Spray the Cleanse onto your crystal and wipe with the microfiber cloth.

• Spray the Polish directly onto the crystal, then use the microfiber cloth in a circular motion to buff it into a shine.

5. Can I use household cleaners on my crystals instead?
We don’t recommend it. Household cleaners can be too harsh, damaging, or leave residues that affect your crystal’s energy and surface. Crystal Glare is specifically made to clean and polish crystals safely.
6. How long will one bottle last?
Each 100ml bottle should last several months, depending on how often you cleanse and polish your crystals. A little goes a long way!
7. What’s included in the Crystal Glare Care Set?
The set includes:

• 1 Cleanse Spray

• 1 Polish Spray

• 1 Microfiber Cloth (washable and reusable)

• 1 Pair of Cotton Gloves (washable and reusable)

Everything you need for complete crystal care.
8. Is Crystal Glare cruelty-free?
Yes! All Crystal Glare products are cruelty-free and ethically made.
9. How do I store the sprays?
Keep bottles in a cool, dry place, away from direct sunlight. This will maintain the freshness of the eucalyptus scent and the polish’s conditioning effect.
10. What if I’m not satisfied with my order?
We stand behind our products! If you’re not satisfied, please contact us within X days of receiving your order (we’ll finalize this based on your shipping/returns policy) for a replacement or refund.